What are workplace policies and why do I need them?

If you’re wondering whether you need clearly defined workplace policies in your business, the answer is a definite ‘yes’.

Workplace policies are written statements that help to establish a clear understanding of the behaviour and performance standards expected of employers and employees.

Well-written and clearly communicated workplace policies help to:

• set clear expectations around employee behaviour and what is acceptable and unacceptable in the workplace
• safeguard an organisation from risk and help with legal compliance
• clarify employee rights and expectations
• establish best practice and support consistent decision making when dealing with workplace situations
• efficiently and consistently communicate important information to employees
• express an organisation’s values
• establish a safe, respectful, positive and productive culture and work environment.

Policies and Procedures – what’s the difference?

Workplace procedures are step-by-step instructions for routine tasks. Procedures are often linked to a workplace policy and are designed to help employees implement policies.

Implementing Policies

For policies to be effective they should:

• be accessible to all employees
• be written in clear, concise language
• be communicated, regularly promoted and include consultation with employees
• be supported by training to ensure awareness and understanding
• regularly reviewed
• reflect the values and business environment

It's also good practice to get your employees to confirm in writing that they:

• have read and understood your workplace policies and procedures
• will comply with the policies and procedures.