Senior Payroll Officer/Adviser
About Us
Nellers HR Consulting and Nellers Payroll are rapidly growing Brisbane-based consultancies committed to providing personalised and flexible HR and Payroll solutions. Guided by our core values of integrity, curiosity, authenticity, and passion, we take pride in delivering exceptional services to a diverse range of clients, ranging from start-ups to established enterprises across Queensland.
Our success is a result of how we deliver our services – we know our client’s businesses and offer pragmatic advice, without the jargon. We go above and beyond and cultivate lasting relationships based on trust, reliability and results.
Come and join our thriving team as a Senior Payroll Officer, supporting payroll administration services for a range of clients. This is a full-time or part-time role (0.8 FTE) working from our Newstead office. Hybrid working arrangements are available.
What sets our workplace apart?
- Genuinely flexible working arrangements, recognising and respecting that our team members have lives beyond the office.
- Supportive leadership and collaborative team environment.
- Diverse and engaging tasks that offer plenty of opportunities for skill development and growth.
- A culture that values laughter and celebrates achievements.
Position Purpose
As our Payroll Guru, you will support a range of clients by understanding and managing their unique payroll needs. This role is ideal for someone who thrives on problem-solving, is customer centric, data-driven, organised and can deliver timely and accurate payroll services. You are confident in your payroll knowledge and capabilities and thrive in a fast-paced environment.
Key Responsibilities
- Consult with clients to understand their payroll processes and identify solutions to enhance their payroll practices.
- Manage and oversee payroll ensuring accurate and timely processing for all clients.
- Maintain employee records and ensure compliance with all relevant laws and regulations.
- Respond to client inquiries regarding payroll and benefits.
- Develop and implement payroll policies and procedures.
- Stay up-to-date with changes in payroll laws and regulations.
- Support project managers with the implementation of HRIS solutions tailored to client requirements, ensuring seamless integration with existing workflows.
- Conduct system audits and reviews to identify areas for improvement and recommend best practices for system usage.
- Build and maintain strong client relationships, ensuring high levels of satisfaction and client retention.
Key Selection Criteria
Essential:
- Relevant qualifications and/or experience in a similar role.
- In-depth knowledge and proven experience with payroll software (Xero and/or Key Pay/Employment Hero/ELMO Payroll) with a strong understanding of their features and functionalities.
- Excellent consulting and problem-solving skills, with the ability to translate client needs into effective solutions.
- Strong communication and training skills, with the ability to educate and support clients on system usage and best practices.
- Demonstrated ability to manage multiple client needs simultaneously, with strong organisational and time management skills.
- High attention to detail and accuracy.
- Commitment to delivering exceptional customer service with excellent interpersonal and communication skills.
- Ability to work both autonomously and collaboratively within a team environment.
- Strong knowledge of payroll laws and regulations with a commitment to staying abreast of changes and your own professional development.
Desirable:
- Experience with other HR or Payroll systems and software integration.
- Experience supporting payroll audits to ensure accurate and compliant payment practices.
If you are a skilled payroll professional looking to join a dynamic and supportive team, we invite you to apply by emailing your resume and a cover letter addressing the key selection criteria to info@nellershr.com.au. Applications close on Tuesday 6 August 2024.
